Terms & Conditions

Cancellation

Cancellation of a project must be communicated in writing and any work completed up until the time the cancellation request is submitted, will be charged to the Client. If a project is abandoned (30 day time period with no contact), the project will be cancelled and all work charged to the Client.

Liability

SDS is not a tax advisor nor a payments system manager and is therefore not held liable for the accuracy of the Client's financial transactions or taxes. All payment system details are the core responsibility of the Client.

SDS does not endorse illegal activity of any sort. If any activity conducted by the Client is deemed illegal by the governing authority of the Province of British Columbia or the Government of Canada, the Provider will terminate this contract.

SDS is not liable to the Client or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them. The Client’s liability to SDS will be limited only to the price equal to the project's value (maximum $5000) and is in no way liable for damages occurring beyond the scope of the project. The Client won’t be liable to SDS or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages.

Payments

All projects require a 50% initial deposit before the work begins. Upon completion of the project, the final 50% will be charged once the client has clarified in writing or digitally through email that they approve of the completed project. If the Client has taken ownership of the product or the product has been released online, SDS constitutes the project as completed and approved.

Invoices are due within 15 days of issuance (Net 15). If an invoice has passed its due date, a 1.5 monthly interest rate will apply to the amount due on the invoice.

Force Majuere

In the case that an unforeseen event occurs outside the control of either the Client or SDS, neither party will be held liable for any damages caused by the event.

Privacy

All confidential information is collected for use in the setup and maintenance of digital products and is not to be shared outside of SDS unless permission is granted from the Client.

Intellectual Property

“Intellectual property rights” encompass copyrights (including software rights,) design rights, patents, inventions, services or trademarks, trade names, rights to goodwill and the ability to sue for passing off, and any other registered and unregistered rights intellectual property rights. It covers all equivalent or similar rights or forms of protection that exist or will exist in any part of the world.

The Client guarantees that all written content provided is accurate and original or that you have the right to use it. If providing illustrations, fonts, graphics, or photographs, the Client guarantees they have a licence from the original illustrator, designer, foundry, photographer, or stock image library.

All assets provided by the Client are to be of legal use for commercial purposes with all copyright belonging to the Client. The Client agrees to protect SDS from any claim by owners of copyrighted materials.

3rd Party Platforms

SDS can not guarantee the success of third-party platforms and is in no way liable for the outcomes of a failure on behalf of the 3rd-party platform or service.